Equality and diversity

Harrow CCG is committed to embedding equality and inclusion in everything that we do, but more specifically:

  • How we commission services on behalf of our residents
  • How we recruit and support the development of our staff
  • How we proactively engage and supported all our residents particularly given the diversity of our population and service user

Two elderly ladies speaking outside

Our work on embedding equality into the commissioning of health services is underpinned by engagement with our stakeholders. We believe that engagement with and drawing on the expertise of residents, patients, services providers and third sector organisations, is critical in shaping services that are of high quality, value for money and reflect the needs of our diverse populations.

The involvement and active participation of stakeholders helps us to meet our public equality duties by:

  •  Identifying at an early stage in the design and development of services, whether the service is free of unlawful discrimination or impacts adversely on any group of service users of stage of development
  • Advancing equality by ensuring that services are accessible to all who need the service
  • Fostering good relations by drawing people from different communities to work together collaboratively with commissioners - and the wider health and social care workforce - to identify solutions to local health challenges.

We have an Equality and Engagement Committee which is made up of representatives from Healthwatch and the voluntary sector, and is chaired by our Governing Body lay member for public and patient engagement. It meets bi-monthly and oversees the engagement work carried out by the CCG to ensure it is open and inclusive. 

The CCG has also made strides to connect with local community groups who have experienced difficulties in accessing healthcare and navigating through the local health system. One example has been engagement work undertaken with the local Gurkha Community who were given the opportunity to voice their feedback and concerns. Consequently the CCG was able to provide bespoke support and advice through community leaders and representatives.