Changes to the Alexandra Avenue Health Centre
23 August 2018
From 1 November 2018, patients will need to book their appointment before arriving at the Alexandra Health Care Centre. GP appointments will be available 8am-8pm seven days a week. Booking is easy as patients can simply contact their GP surgery or call NHS 111 who will find them the next available appointment.
The Alexandra Avenue Health Centre will also be dedicated to treating patients registered with a Harrow GP in order to provide better access to GP appointments in the borough. This is in line with NHS England’s General Practice Forward View, which aims to see everyone receive improved access to GP services including appointments at evenings and weekends by 2020.
Javina Sehgal, Managing Director of Harrow CCG said:
“We’ve been engaging with the public across North West London and the positive response to extended GP appointments being made available is really encouraging. 96% of those surveyed said they were happy with the appointment time they were offered and a further 91% rating the service as good or excellent.
We want the local NHS to be as adaptive as possible to patient needs, and prebookable appointments at the Alexandra Health and Social Care Centre will ensure that people can access a GP at the right time that suits them.”
Patients who currently use the Alexandra Health Care Centre but are registered with an Ealing or Hillingdon GP will be able to book an appointment within their boroughs. These appointments are already offered seven days a week, including weekends and evenings and are also bookable by contacting their GP surgery or calling NHS 111.
In the coming months the NHS in North West London will be engaging with the local community to explain the upcoming changes to the Alexandra Health Centre. This will include face-to-face engagement with patients who use the centre prior to the transition.
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