From 1 April 2021, this website will not be updated.

For the latest local health and care information, visit www.nwlondonccg.nhs.uk.

Brent, Central London, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, and West London Clinical Commissioning Groups (CCGs) have merged as of 1 April 2021 to form North West London CCG.  Brent, Central London, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, and West London Clinical Commissioning Groups is transferring to the new CCG – North West London Clinical Commissioning Group on 1 April 2021. The new Clinical Commissioning Group will become the new data controller.

NHS 111

call-111.jpgNHS 111 can help if you have an urgent medical problem and you’re not sure what to do.

NHS 111 is free to call for advice about an urgent health concern and is available 24 hours a day, 365 days a year.

NHS 111 now offers a comprehensive service and is much more than just a helpline; you can speak to a fully trained advisor quickly. They will assess symptoms and, depending on the situation:

  • help-us-help-you.pngFind out what local service can help you.
  • Be connected to a nurse, emergency dentist, pharmacist or GP.
  • Get a face-to-face appointment if you need one.
  • Be told how to get any medicine you need.
  • Get self-care advice. 
  • Give directions to local services that can help best with a concern.
  • If assessed as needing an ambulance, one can be sent directly. 

Whatever the need is, NHS 111 will ensure the right care is given, from the right person, as quickly as possible.

For more information on NHS 111 visit nhs.uk/111.

NHS 111 online

go-straight-to-111.jpgAlternatively you can use NHS 111 online which can provide you with medical advice straight away.

Click here to access 111 online. 

You will be asked your age, sex, postcode, and main symptom which then be followed by a series of questions about your health problem. 

From this you can:

  • Find out how to get the right healthcare in your area, including whether to see a GP or seek urgent care.
  • Get advice on self-care.
  • Get a call back from a nurse, doctor or other trained health professional if needed.